Once you have ordered from our collection, you will receive an email with the status of your order. This could take from 1-10 business working days. Once you have received your dispatch email, you should expect your order:
Free Delivery (Worldwide) DHL – 5-7 working days
If your SSABEL purchase isn’t working out for you, we’re more than happy to accept it for return as long as your item is in original condition (tags attached and no visible signs of wear) and isn’t a clearance sale item. Please note, we don’t do direct exchanges!
Once our team received your return parcel, they will be more than happy to issue you an online credit note that never expires to purchase absolutely anything in our store, or the size you prefer. If you have any further questions, or to check if your item is eligible for return, please contact us.
How To Return?
- Get in touch with us via email (firstname.lastname@example.org)
- Package your items carefully, with each item in its original condition and all labels attached.
- Take your package to any post office, remember to keep your tracking.
What Happens Next?
- Within 14 working days of receiving your returned item, we will send you an email to confirm your return.
Please return your items using your local post service, they will have to be returned at your cost. Please obtain your receipt as proof of postage.